29 May, 2008

Mozilla Blog: Closed for Comments also??

I found Mozilla L10N blog from Pike (Axel), he posed about
Various Tools and Testing related stuff.
(you can found it Here).

I had question "How are you going to test Mozilla l10n Package" by litmus or otherway?
but there was no way to make comment or I failed to found!
when I tried to login, it was showing word press, but not to register.

It was understandable the Post only from Mozilla Staff, but why
Comments are blocked?

Still searching, if you know, please help me about this!
still that "Mozilla tried to Closed Comment with opensource Project":-)

28 May, 2008

Mozilla Summit 2008 - Honor for Punjabi Team

Mozilla is going organize Mozilla Summit
from 28July 2008 to 1 Aug 2008 (1 Week Event) in Canada, Whistler, British Columbia.

This is first event of its type by Mozilla
This is big event for Mozilla like company, but inviting
to community people, this is Great actually.
(Various Other community like openoffice etc
organize these type, but not sure about
sponsorship for community guys)

I am working for Punjabi Language from Punjabi Team,
so I got invite from Mozilla on First Week on May. I was
excited, but more wondered how this is possible?
Are they really invited me??
Finally I confirmed that it is true? but who is going
to pay for travel, really they pay or they select and we
have pay (which is impossible for me)???
was again big question for me!!
finally I got letter and they are doing each and all things!!
Woh, Great, this is cool!

After 2 year, I am going for community event, where
I have to spent nothing.

Surely I would like to thank Mozilla for invite me from Punjabi
team, but more I appreciate Mozilla for asking feedback and
get input for future plans. Many big Open Source players
has no such practice, but this is one of big thing Mozilla
took lead!!
Mozilla's way to L10N, I liked very much (although somehow
different and difficult than other projects) as you can get
Build within few minutes after commit your changes.
Release process is such nice (and hard of Translator:-) ) that
a little chance to skip any error. Punjabi Firefox
2.x released hold for very small error and last minute,
Release had been dropped for Punjabi. This is like most and
Hoping to get more chance to get to talk with Mozilla
Developers and experts regarding this.

Surely like to see more improvement L10N process, while
supporting currently (DTD and PROPERTIES) way instead
of PO file based.

While visit Canada, I have plan to visit Toronto
and find some Punjabi Guys, who want to
know about Punjabi Team and want to contribute
in it (either any way). First task is to find those people,
then what to present them and most important
will be "Feedback" from them ( I know very few
people aware about Punjabi Project, but most of
them out of those only know "Firefox" as it
available to Windows, Mac and Linux, So this
Mozilla Summit also help Punjabi community
to spread Punjabi Firefox in Canada!)

So it is Mozilla Summit, which provided community
people to Directly interact with Mozilla Developers.
I would like to thanks again for Mozilla to invite me
and wish more Open Source money making Companys to
follow the same to gather Community+Company in
a year or 2 to share ideas, plans.

Finally This event is far way and I have to Pass "Visa Test"
for Canada to attend this. so my favourite
quote "Who knows tomorrow??" :-)

21 May, 2008

I have promise to keep...

It was bad, too bad that after fixing an issue
on 2th of May, I got to know that it's DVD-RW
it was not working. I was shocked, why not working?

I was really upset and called Apple Support Center
instead fixing it from Locall reseller (RSG)
which already fix some issue and make a new one.

Technical support Engineer asked all posibiility to
Fix the issue and finally he said to visit to RSG
again, I refused to visit as they waste lot of time
and not actually work on issue. I asked him
to replace Laptop instead of fix it (because
after a Repair how can a brand new thing can be
call "New" more, if it is fixed 2 times).
He aggreed with me and forward my call to Customer Service
department in Austrila. She was nice worker, asked
me to give address and ensure that it will be replace.
(call was on 8May Thursday). so plan was to pick
up old hardware on Monday and back within 1 week.
I was happy.
Friday 9May, I got call from Apple Courier department
about detailed process. He told that pick up take one
week and after that it will take 3 week to get back
new laptop to you. I was little worry about this
Big Time period as I know that Company offen
take max time limit (as Dell told me to deliver
Monitor in minimum 1 week, but I got it on 3 day).

Monday 11 May, I was waiting for Call, but No call
even upto 5PM. Finally Courier person Came directly
to home and pick this. (Cool 1 promise kept!)

Thursday 15 May, I mailed on her again to get
update about courier and update Address. I got
NO reply. Now I was worring it.

Monday 18 May, I was waiting for it (although
I should not as per consulted by Apple).

Tuesday 19 May, I had not hope to get today, but
my New Laptop with Courier company. Guy brought
that with him and asked about Tax to pay, I asked
him that it will be paided by Apple India as
it was replacement and I already paid all Tax, when I
bought Laptop. So he took it back and asked to wait
for 1-2 days.

don't know when I will get back from Courier company,
but one thing was sure that Apple keep its
2nd promise also (it was better than my
expection).

Yes, it is 'royal APPLE'.

02 May, 2008

Mac - Hardware issue - Fixed in 8 days

last week, I have very painfull time as New macbook undergone a mjaor breakdown.
Screen was showing content for few seconds and then disappear. day by day, it was going to be worse.
I took to Imagine Apple Store (only store for Apple product), they said Engineer was not available all day, but surely they will help to fix this. I called Apple help over phone, he asked few question and finally with some testing, he confirmed that it is Hardware issue and asked to visit same store. Next Day I visited over there and
now they checked it. Engineer confirmed that it is hardware issue and asked to me to take machine with myself. I was bit surprised, but feel good about this. He suggested that if it is fixable issue, then he will otherwise, new laptop will be provide (but at evening he cleared that it will repairable issue, so only repaired).
I called Apple Technical support again
(want to ask why my machine is going to replace, why Repaired), English Gentleman cleared that if you comlaint within 10 days, then only we are able to replace in India, otherwise repaired. I was bit late (on 12th day, I asked to store for repair).

Any way yesterday, Engineer called me and asked to bring laptop. I took to store around 1PM, He started work on it. LCD need to replace. I was sitting over there for 3, 4, 5, 6, 7, 8, 9 Hours. "Sir, we are working. it very complex structure. this
is, that is" but finally at 9, it was fixed and
I took it with me, now working fine.
(but this is my view that company like Royal Apple, should replace, not repair, even it is working fine, but Stantard and value goes down with opening body. This is for Dell, HP and all other world, but not for Apple